dave.st

While it seems appropriate to have the BBB close the case, I couldn't just sign it off without some commentary on Mr Zinky's claims, so the pro-forma reply was less pro-forma.

And yet even after all this, there is more to relate in part 76!

Well, waddya know? A couple of days after their previous message, word comes that B Zinky has finally responded.

On 19 February I exchanged emails with the BBB to the effect that:

• They informed me that BZ had not replied to their original communication.
• I informed them I had sorted the amp out enough not to consider claiming for the damage.

On 8 February I received an email from the Arizona BBB with a link to their case tracking system. This took me to a message which confirmed that they had been in contact with Zinky (relevant details on the right). Before the fateful email from Bruce? I'd like to think so.

Be still my beating heart! Is my amp now in the capable hands of FedEx? Has Bruce had a communiqué from the BBB that was more trouble to ignore than to act on?

Well the tracking number is real enough. Projected delivery date is 10 February.

Receiving no communications from Bruce, on 4 February 2010 I decided to try the Better Business Bureau covering Flagstaff, AZ.