dave.st

So this call didn't go particularly well, both of us lost our cool and nothing was achieved except that some of my suspicions concerning the commercial viability of the Superfly were confirmed.

So my call at least prompted Bruce physically to take a couple of pictures and get them sent to me (see left).

This was a very hurried call, suggesting that the task of "keeping the lights on" was very time-consuming and that discussing with me work that should have been wrapped up many months ago - or even better doing it - was not a priority.

The call was productive in the sense that I could have the silver case, but tediously predictable in that nothing had been done with the amp, irrespective of the issue of re-covering the case.

This is really not what I wanted to hear.

I mentioned the replacement power valves and this was the first topic in a surprise email I received from Bruce later the same day (see below right). This email contained even more unwelcome information: they simply couldn't get the silver case re-covered! This despite being told during my first call on 3 December 2008 that "Nate" would do it next day.

I wasn't exactly overjoyed that "Nate" had not found the time to get the case re-covered in the intervening month since Bruce had assured me he'd be tackling it next day.

But at least there was something of a revised plan shaping up. Or so I thought...

Nearly five weeks later I've heard nothing more, so it's time for another call - see part 45.

So I called the company and to my surprise got straight through to Bruce. The discussion focused on the availability or otherwise of a new head-only case.